referral program - terms and conditions

Customer Referral Program

Introduce your friends and family to OneWaternaturally as a new customer to earn a FREE gift Voucher for your support.

When you refer a new friend or family to OneWaternaturally and they purchase an eligible product from the OneWaternaturally range, we will reward you with a FREE $50 Coles Myer Voucher.

There are no limits to the number of vouchers you can earn.

How to earn your gift vouchers?

Encourage your friends and family members to request a home consultation with OneWaternaturally. They can arrange a consultation using the online consultation form or by calling 1300 192 837
When you friends or family book a consult they need to quote your name and residential address so we can track the referral.
After your friends or family purchase an eligible product we will send you a FREE $50 gift voucher.

Eligible products include: the OneCell cellular range tanks, One Water 2000 litre slimline tank, an Enviro-Sac bladder tank or the EcoVault in-ground tank.

Information on commonly asked questions:

1. What is the OneWaternaturallyCustomer Referral Program?

The OneWaternaturallyCustomer Referral Program gives existing customers the opportunity to refer friends and family to OneWaternaturally. When you refer a friend or family member and they purchase an eligible product, you will be rewarded with a FREE $50 gift Voucher.

2. How do I earn a FREE $50 gift Voucher?

Simply refer your friends and family to OneWaternaturally and when they complete the purchase of an eligible product, we will send you a $50 gift voucher.

3. What OneWaternaturally products are eligible for the referral program?

Any of the OneCell cellular range tanks, One Water 2000 litre slimline tank, an Enviro-Sac bladder tank or the EcoVault in-ground tank.

4. Who is eligible for the Customer Referral Program?

To be eligible for the program you must be an existing OneWaternaturally customer and have purchased a Rain Reviva or Aqua Reviva product. OneWaternaturally Agents, Franchisees and/or Affiliates are not eligible for the program and cannot receive the $50 gift voucher for referrals. The program is only open to OneWaternaturally customers who have purchased an eligible product.

5. How does the process work?

When your friends or family request a home consultation all they need to do is provide us with your name, email address or postal address at the time of the booking for a home consultation on-line. These details identify you as the referrer. Once the person you have referred purchases an eligible product we will then notify you and send you a FREE $50 gift voucher.

6. What happens when your referral forgets to supply OneWaternaturally with your name and email or postal address?

The person you referred may like to make a referral and consider sharing their gift voucher with you, otherwise you may be eligable on additional referrals to OneWaternaturally.

7. What do you receive for every successful referral?

You will receive a $50 gift voucher for every person referred to OneWaternaturally that purchases an eligible product.

8. Can you exchange the vouchers for cash?

No, the gift vouchers are not exchangeable for cash.

9. When will I receive the gift voucher?

OneWaternaturallywill send you the gift voucher when the person you have referred to OneWaternaturally purchases (i.e. orders and remits all amounts as due and accepted into our bank) an eligible product from our range. Remember, the person you are referring must provide OneWaternaturally with your name and email or postal address at the time of booking in a consultation .

10. Is there any limit to the number of vouchers I can earn?

You will receive a $50 gift voucher for every person you refer to OneWaternaturally that ultimately purchases an eligible product from OneWaternaturally. There is a limit of one $50 voucher per installation.

11. In the unlikely event of any disputes, how are these handled?

If this occurs please contact OneWaternaturally at info@onewater.com.au

OneWaternaturally reserves the right to change the Customer Referral Program at any time, and any decision by the company is final.